Right of withdrawal and consequences of withdrawal


Right of withdrawal and consequences of withdrawal

Consumers have a right of withdrawal for distance contracts in accordance with Section 355 of the German Civil Code (BGB). If different, the statutory deadlines apply when the contract is concluded.

Consumers have the right to revoke their contractual declaration in accordance with the following cancellation policy.


Instruction of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within one calendar month without giving any reason.

The cancellation period is one month from the day on which you or a third party named by you who is not a carrier has taken possession of the goods.

In order to exercise the right of withdrawal, you must send us a written declaration by email, fax or letter to:

SmithWorks Europe GmbH, Langenstück 5, 58579 Schalksmühle, Germany
Fon. +49 (0) 2351-918730
Fax: +49 (0) 2351-918731
Email: info@smithworks.golf

and submit and revoke this contract. A form for this is not prescribed. But you can use the pattern below.

The withdrawal period is met if you send the notification of exercising your right of withdrawal within the withdrawal period.


Consequences of withdrawal

If you revoke this contract, we must repay all payments received from you, including the standard delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have to return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


Non passing / Premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded, according to Section 312 g (2) No. 2 BGB of the German Civil Code.

The right of withdrawal expires prematurely in accordance with Section 312 g (2) No. 3 BGB of the German Civil Cod for contracts for the delivery of sealed or welded goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. This applies in particular to the removal of the seal from the club grips and club heads applied as part of the Covid-19.


Extended right of exchange Christmas 2023

For orders placed between 01.12.23 and 17.12.23 (does not apply to purchases made via eBay), we grant a voluntary extended right of cancellation or exchange until 31.12.23. The prerequisite for the extended voluntary right of cancellation or exchange is that the goods are returned complete and without damage in the original sales packaging (sealing of club handles and club heads) by 31.12.2023 (timely dispatch is sufficient). In the case of exchange / purchase reversal of products that have been offered with an addition, the product addition must be returned.


Sample for the withdrawal form:

From: (to be filled in by you)
To: SmithWorks Europe GmbH, Langenstück 5, 58579 Schalksmühle, Germany, Tel. +49 (0) 2351-918730, Fax: +49 (0) 2351-918731, Email: info@smithworks.golf
according to art. 246 a § 1 section 2 page 1 no.. 1 and § 2 section 2 no. 2 EGBGB of the German Civil Code I`m revocing the following contract:
Customer name and no.: (to be filled in by you)
invoice no.: (to be filled in by you)
article no., quantity: (to be filled in by you)
reason: (optional, to be filled in by you)
date, signature (to be filled in by you)

Note: Please send us the revocation by email, post or fax to the above address


dated: 12.2023



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